FAQ's
Are AIYU Herbals products made from natural ingredients?
Yes! All AIYU Herbals products are carefully formulated using natural and herbal ingredients to provide gentle, effective, and safe care for your skin and hair.
How long does delivery take?
We offer Next Day Delivery in select locations. For other areas, orders are usually delivered within 2–5 business days, depending on your pin code and courier availability.
Do you offer free shipping?
Yes, we provide Free Shipping on all orders above ₹500. Orders below this amount may include a small shipping fee based on your location.
What is your return and refund policy?
If you receive a damaged, defective, or incorrect product, please share an unboxing video and inform us within 24 hours of delivery. Once verified, we will process your refund or replacement.
How should I use AIYU Herbals products?
Each product includes clear usage directions on the label. We recommend performing a patch test before full application and avoiding contact with eyes. Use regularly as per the instructions for best results.